Agents Advanced
D-ID Agents combine streaming avatars with LLM-powered conversation to create interactive AI characters that users can talk to face-to-face in a web browser. Agents handle the complete pipeline: listening, thinking, and responding with a visible, speaking face.
Agent Architecture
A D-ID Agent connects four components in a real-time loop:
| Component | Function | Provider |
|---|---|---|
| Avatar | Visual face rendering | D-ID streaming |
| STT | Transcribe user speech | Deepgram, Azure, Whisper |
| LLM | Generate conversational response | OpenAI, Claude, custom |
| TTS | Speak the response | Microsoft, ElevenLabs, Amazon |
Creating an Agent
- Choose a face
Select a source image for the agent's appearance. This determines the visual identity.
- Configure the LLM
Connect your LLM provider and write the system prompt that defines the agent's personality, knowledge, and behavior.
- Add a knowledge base
Upload documents, FAQs, or URLs that the agent can reference during conversations for accurate, grounded responses.
- Set voice and language
Choose the TTS voice that matches the agent's persona. Configure supported languages.
- Deploy
Embed the agent on your website with an iframe or integrate via the Agents API.
Use Cases
- Customer Support: 24/7 AI representative that answers questions with a friendly face
- Education: Interactive tutor that explains concepts and answers student questions
- Sales: Product advisor that recommends items based on conversation
- Healthcare: Patient intake assistant that collects information conversationally
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